Privacy Policy

Welcome to DigetPay ("Company", "we", "us" or "our"). This Privacy Policy describes how we collect, use, disclose, and protect your information when you visit our website or use our payment processing services, mobile applications, or any related services (collectively, the "Services"). By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not access or use the Services.

We collect information in various ways and from multiple sources. This includes:

We reserve the right to collect any additional information we deem necessary to provide, improve, or secure our Services.

Personal Information: Full name, email address, phone number, date of birth, national ID or residency number, commercial registration details, bank account information, billing and shipping addresses, and any other information you voluntarily provide to us.

Transaction Data: Payment card details, transaction history, amounts, dates, merchant information, payment methods used, and related financial data necessary to process payments.

Technical Data: IP address, browser type and version, operating system, device identifiers, device type, screen resolution, time zone settings, language preferences, referring URLs, pages visited, click patterns, session duration, and other diagnostic and usage data.

Location Data: Approximate or precise geographic location data derived from your IP address, GPS, Wi-Fi, or other technologies when using our Services.

Communications Data: Records and copies of your correspondence with us, including emails, chat messages, phone calls, and support tickets.

DigetPay may use your information for any purpose related to operating, improving, and expanding our Services, including but not limited to:

We may share your information with third parties in the following circumstances:

DigetPay is not responsible for the privacy practices of third parties that receive your information.

Service Providers: We share data with third-party vendors, consultants, and service providers who perform services on our behalf, including payment processing, data analytics, email delivery, hosting, customer service, and marketing.

Business Partners: We may share information with our business partners, financial institutions, acquiring banks, and card networks to facilitate payment processing and related services.

Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities, including regulatory bodies, courts, and government agencies.

Business Transfer: In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

With Your Consent: We may share your information for any other purpose disclosed to you at the time of collection or with your consent.

We implement commercially reasonable administrative, technical, and physical security measures designed to protect your information from unauthorized access, use, modification, or destruction. These include encryption, tokenization, firewalls, and access controls. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security and will not be liable for any unauthorized access, data breach, or loss of information despite our security measures.

We use cookies, web beacons, pixel tags, and similar tracking technologies to collect information about your browsing activities and to personalize your experience. For detailed information about the cookies we use and your choices regarding them, please refer to our Cookie Policy. By using our Services, you consent to our use of cookies and tracking technologies as described in our Cookie Policy.

Depending on your jurisdiction, you may have certain rights regarding your personal information, including the right to access, correct, or request deletion of your data. To exercise any of these rights, you may contact us at info@digetpay.com. Please note that DigetPay reserves the right to refuse, restrict, or delay any such requests as permitted by applicable law, and may require verification of your identity before processing any request. We may also retain certain information as required by law or for legitimate business purposes even after a deletion request.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by applicable laws and regulations. The retention period may extend beyond the termination of your account or business relationship with us. DigetPay determines the appropriate retention period at its sole discretion, taking into account legal obligations, business needs, and regulatory requirements.

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will take steps to delete that information. If you believe we may have collected information from a child under 18, please contact us at info@digetpay.com.

Your information may be transferred to, stored, and processed in countries other than your country of residence, including the Kingdom of Saudi Arabia. By using our Services, you consent to the transfer of your information to countries that may have different data protection laws than your country of residence. DigetPay will take reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy.

To the fullest extent permitted by applicable law, DigetPay shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to this Privacy Policy or the processing of your personal information. Our total liability for any claims arising under this Privacy Policy shall not exceed the fees paid by you to DigetPay in the twelve (12) months preceding the claim. DigetPay disclaims liability for the actions of third parties with respect to your information.

This Privacy Policy shall be governed by and construed in accordance with the laws of the Kingdom of Saudi Arabia, without regard to its conflict of laws principles. Any disputes arising out of or relating to this Privacy Policy shall be subject to the exclusive jurisdiction of the courts of Riyadh, Kingdom of Saudi Arabia.

DigetPay reserves the right to update, modify, or replace this Privacy Policy at any time and at its sole discretion, with or without prior notice. Changes become effective immediately upon posting on our website. Your continued use of the Services after any changes to this Privacy Policy constitutes your acceptance of those changes. We encourage you to review this Privacy Policy periodically.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

DigetPay

Al Muruj District, Riyadh, Kingdom of Saudi Arabia

Email: info@digetpay.com